Privacy Policy
Effective Date: 12th February 2025
Introduction
At SOQR, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.
By using our website or services, you consent to the collection and use of your personal data as described in this Privacy Policy.
1. Collection of Personal Data
We may collect personal data from you when you:
Make a booking for coaching or styling sessions.
Subscribe to our newsletter or resources.
Contact us through our website or other communication channels.
The types of personal data we may collect include:
Personal Information: Name, email address, phone number, and other details you provide.
Payment Information: Credit card details or payment method information for processing transactions.
Website Usage Data: Information about how you use our website, including your IP address, browser type, and interaction with our pages (using cookies and analytics tools).
2. Purpose of Collection
We collect personal data for the following purposes:
To process your bookings and provide services.
To communicate with you regarding your sessions, promotions, and updates.
To improve our website, services, and customer experience.
To process payments securely.
3. Consent
By submitting your personal data, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. If you do not wish to provide personal data, we may be unable to offer certain services to you.
4. Disclosure of Personal Data
We do not sell, rent, or trade your personal data. However, we may share your data with third-party service providers who assist in providing our services, such as payment processors, email marketing platforms, and website analytics providers. These third parties are obligated to keep your information confidential.
We may also disclose personal data when required by law or in response to lawful requests from government authorities.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
6. Access, Correction, and Deletion
Under the PDPA, you have the right to:
Access your personal data that we hold.
Request correction of inaccurate personal data.
Request deletion of your personal data (subject to any legal obligations).
To make a request, please contact us at hello@schoolofqueenrealm.com.
7. Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Cookies
We use cookies to improve your experience on our website. Cookies help us analyze website traffic and personalize content. You can control cookie settings through your browser, but some features of the website may not function properly if cookies are disabled.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after the posting of changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at: hello@schoolofqueenrealm.com.