Terms and Conditions

Effective Date: 12th February 2025

Introduction
These Terms and Conditions (“Terms”) govern your use of the website www.schoolofqueenrealm.com and the services provided by SOQR (“we,” “us,” or “our”). By accessing or using our website or booking services, you agree to comply with these Terms.

1. Services
We provide Life & Style coaching services to help women elevate their lives and style. Our offerings include one-on-one coaching sessions, styling consultations, and workshops, which will be available for booking via our website when ready.

2. Booking and Payment

  • To book a session, you must provide accurate information and make payment through our secure online payment gateway.

  • All bookings are subject to availability, and we reserve the right to refuse or cancel a booking in cases of fraud or other violations of these Terms.

  • Payment must be made in full before a session is confirmed. We accept major credit cards, debit cards, PayPal and PayNow for payment.

3. Cancellation and Rescheduling

  • Cancellations or rescheduling must be made at least 24 hours before your scheduled session.

  • Cancellations made within 24 hours of the session are subject to a cancellation fee of 50% of the coaching session fee.

  • If you fail to attend a session without prior notice, no refund will be given.

4. Refund Policy

  • If you cancel a session more than 24 hours before the scheduled time, you will be eligible for a full refund.

  • Once a session has been completed, no refunds will be issued, but we are happy to offer a follow-up session or other alternatives to ensure your satisfaction.

5. Client Responsibilities
By using our services, you agree to:

  • Provide accurate and complete information during the booking process.

  • Participate actively in coaching sessions, follow recommended actions, and complete any assignments given.

  • Respect our intellectual property and not reproduce, distribute, or use our content without written permission.

6. Intellectual Property
All content on our website, including text, images, and videos, is owned by SOQR and is protected by copyright law. You may not use or distribute any content from the website without our explicit written consent.

7. Limitation of Liability
To the fullest extent permitted by law, SOQR will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website.

8. Dispute Resolution
Any disputes arising from these Terms or the use of our services shall be governed by the laws of Singapore. In the event of a dispute, we encourage resolution through informal negotiation or mediation. If a resolution cannot be reached, the matter will be referred to the Singapore courts.

9. Termination
We reserve the right to suspend or terminate access to our website and services at our discretion, including if we believe you have violated these Terms or engaged in fraudulent or harmful behavior.

10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our services after changes are posted, you agree to the updated Terms.

11. Contact Us
If you have any questions about these Terms, please contact us at: hello@schoolofqueenrealm.com